7/26/2023 0 Comments Fnf kickstarterOVERSTOCK - COFFEE TABLE BOOKS: October-November 2022.If you have not received them, and have sent payment, please email us.All 3D glasses were sent by Friday, October 21, if your shipping was paid.For backers who are not receiving other physical rewards aside from 3D glasses.Who live outside the USA: You were emailed to choose whether to get your 3D glasses ASAP or w/ other rewards.Who live in the USA: All 3D glasses were sent by Wednesday, October 19.For backers who are receiving other physical rewards.Didn't arrive? Please contact us for a replacement.If you are missing one of these rewards, use the link next to the reward to request support. The following physical rewards have already been distributed. If you bookmark this page, we'll use it to share an up-to-date schedule with the status of all Kickstarter rewards, letting you know when to expect them. That said, we’re doing our best to move forward with reward production as quickly as we can, and this page will keep you posted on our estimated schedule for shipping your rewards as we learn more. A lot of materials are harder to get than usual, and across the board, almost all freight providers are estimating that shipments may take weeks – or months – longer than usual. If you have any specific questions about your rewards, please don’t hesitate to email us at still learning how COVID will affect the production and shipping of each of our rewards. We’re not going to risk committing to another specific date here until we are more certain of the timing. We just ask you to trust that we are doing our very best to get your rewards sent out as soon as we can. We understand that this delay is disappointing and even exasperating, and you all have a right to that reaction. We’re not telling you this to deflect blame – the responsibility here is squarely on our shoulders! – but so you have a better grasp of the circumstances. Because we are a small team, and we have been focused on making season 13 and the Gizmoplex as satisfying as possible, we sometimes contract certain tasks like calculating shipping costs out to others, and we unfortunately underestimated how much time those calculations would take, given the resources available. Without going into too much boring detail (and it really is boring), the process for calculating shipping costs has taken much, much longer than anticipated. We know it is frustrating to you, and it is frustrating to us as well - both because we hate letting you all down, and because we are so excited to get your rewards out to you at last. We are deeply sorry for missing yet another self-imposed deadline. "When will my Kickstarter rewards arrive?" IMPORTANT UPDATE ON REWARD STATUS, from Backer Update #94, on Feb 3, 2023:īy now many of you have noticed that we still have not sent out the requests for payment of your shipping costs, as we’d planned to do in mid-January.
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